Privacy Policy

1. Introduction and Scope

StreamIQs ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website streamiqs.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information Provided Directly

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Communication Data: Messages, feedback, inquiries sent through contact forms
• Transaction Information: Details about services requested or purchased
• Consultation Details: Information shared during blockchain consulting sessions

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: Browser type, operating system, device type
• Network Information: IP address, referring URL, location (general)
• Analytics: User behavior patterns and website interaction metrics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our services
• Processing your requests and inquiries
• Sending promotional emails and updates (with your consent)
• Improving our website and services
• Conducting analytics and research
• Complying with legal obligations
• Preventing fraud and ensuring security
• Personalizing your user experience
• Contacting you for customer support

4. Data Sharing and Third Parties

4.1 Who We Share Your Information With

We may share your information with:

• Service Providers: Companies that assist with email delivery, hosting, analytics, and payment processing
• Business Partners: Blockchain platforms and technology partners relevant to your services
• Legal Authorities: When required by law or to protect our rights
• Consent-Based Sharing: When you explicitly authorize sharing with third parties

4.2 Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Always review their privacy policies before providing information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Generally:

• Contact information is retained while you maintain an account with us
• Usage data is retained for 12 months for analytics purposes
• Marketing information is retained until you unsubscribe
• Transaction records are retained for 7 years for compliance purposes

6. Your Rights and Choices

6.1 Thailand Data Protection Laws

As a company operating in Thailand, we comply with the Personal Data Protection Act B.E. 2562 (2019). Under this law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Data portability (receive your data in a structured format)

6.2 Email Communications

You may opt-out of marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

6.3 Cookie Management

You can manage cookie preferences through your browser settings. See our Cookie Policy for instructions.

7. International Data Transfers

Your information may be transferred to and processed in countries outside Thailand, including countries that may not have the same data protection laws. By providing your information, you consent to such transfers.

8. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child without parental consent, we will delete such information promptly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Your continued use of our website constitutes acceptance of updated policies.