Effective Date: January 15, 2025
1. What Are Cookies?
Cookies are small files stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your visit and are sent back to the website on subsequent visits. Cookies help websites remember your preferences and improve your browsing experience.
2. Types of Cookies We Use
2.1 Essential/Functional Cookies
These cookies are necessary for the website to function properly. They enable basic functionality like:
- Session management and user authentication
- Form submission and data entry
- Security and fraud detection
- Website navigation and page loading
Duration: Session (deleted when you close the browser)
2.2 Analytics Cookies
We use analytics cookies to understand how users interact with our website. These cookies collect information about:
- Pages visited and time spent on each page
- Traffic sources and referral information
- Device and browser information
- User behavior patterns and flows
Duration: Up to 12 months
Provider: Google Analytics
2.3 Marketing/Advertising Cookies
These optional cookies help us deliver relevant content and advertising. They track:
- Your interests and preferences
- Advertising performance and conversion
- Cross-site browsing patterns
- Content engagement and effectiveness
Duration: Up to 24 months
2.4 Performance Cookies
These cookies measure website performance and user experience:
- Page load times and performance metrics
- Error tracking and debugging
- Feature usage and adoption
- Technical issues and improvements
Duration: Up to 6 months
3. Cookie Details Table
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| streamiqs_session | Essential | Session management | Session |
| cookie_consent | Essential | Cookie preference storage | 12 months |
| ga_id | Analytics | Google Analytics tracking | 12 months |
| _ga, _gat, _gid | Analytics | Google Analytics metrics | 2-24 months |
| marketing_track | Marketing | Advertising effectiveness | 24 months |
| ui_preferences | Functional | Remember user settings | 12 months |
4. Third-Party Cookies
Our website may contain cookies from third-party providers, including:
- Google Analytics: For website traffic analysis
- Social Media Platforms: For social sharing and integration
- Advertising Networks: For targeted advertising
- Content Delivery Networks: For performance optimization
These third parties have their own cookie policies, and we are not responsible for their practices.
5. How to Manage Cookies
5.1 Browser Cookie Settings
You can control cookies through your browser settings:
Google Chrome
Settings → Privacy and Security → Cookies and other site data → Manage all cookies and site data
Mozilla Firefox
Preferences → Privacy & Security → Cookies and Site Data → Manage Cookies
Safari (macOS)
Preferences → Privacy → Cookies and website data → Manage Website Data
Microsoft Edge
Settings → Privacy, search, and services → Manage cookies and site permissions
5.2 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept All: Allow all types of cookies
- Decline: Reject non-essential cookies (only essential cookies will be used)
- Manage Preferences: Choose which cookie types to accept
5.3 Do Not Track
Some browsers include a "Do Not Track" feature. While we respect this preference, some cookies may still be used for essential functionality.
6. Cookie Consent and Your Rights
We respect your right to control cookies. By default:
- Essential cookies: Always enabled (required for website function)
- Analytics cookies: Enabled with consent
- Marketing cookies: Enabled with explicit consent
You can withdraw your cookie consent at any time by updating your preferences in the cookie banner.
7. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our cookie usage or applicable laws. The "Last Updated" date at the top indicates when changes were made. Continued use of our website constitutes acceptance of updated policies.
8. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
StreamIQs Privacy Team
Email: privacy@streamiqs.com
Address: Bangkok Tech Hub, 1234 Silom Road, Bangkok 10500, Thailand
Phone: +66 (85) 912-3456